Refund and cancellation policy

Last updated 27 September 2026

Free trial class

Your free trial class needs no payment, so there is nothing to refund. If you can't make it, just let us know on WhatsApp and we'll find you another date.

Monthly plans

This covers the monthly group plan, the 1-on-1 monthly plan (8 classes), the 1-on-1 pack of 4 sessions, and the meditation monthly pass.

• Before your first class: you can cancel for a full refund.
• After your first class: the plan has started and is no longer refundable. Missed group classes can still be carried over (see below).

Drop-in classes and single sessions

• Group drop-in or meditation drop-in: cancel before the class starts for a full refund, or move it to another class.
• Single 1-on-1 session: cancel at least 12 hours before your session for a full refund, or reschedule it.

Missed group classes

Life happens. If you miss a group class in your monthly plan, you can make it up by joining an extra class in the following month. Please tell us on WhatsApp which class you missed so we can note it. Make-up classes can't be carried forward beyond the next month, and missed classes aren't refunded as cash.

Rescheduling or cancelling a 1-on-1 session

• 12 hours' notice or more: we'll reschedule your session at no cost.
• Less than 12 hours' notice, or not joining: the session counts as used.

If we cancel a class

If Krittika has to cancel or cut short a class, for example because of illness or a technical problem on our side, we'll offer you a make-up class. For a single paid session, you can choose a full refund instead.

How to ask for a refund

Message us on WhatsApp or email with your name, the plan you paid for, the payment date, and your UPI transaction ID or PayPal transaction ID.

Refunds go back to the same account you paid from: UPI payments to your UPI account, and PayPal payments through PayPal. We aim to send approved refunds within 7 working days; your bank or PayPal may take a few more days to show them.